Tools and Techniques

There are a variety of tools and techniques that can be utilised in different facets of managing knowledge.

A number of Toolkits exist that describe these tools and techniques including:

• Aerospace Knowledge Management Toolkit - Aerospace Growth Partnership
• Dare to Share - Swiss Agency for Development & Cooperation
• Information & Knowledge Resource Kit - (currently being relocated)
• KM4DEV Wiki
• Knowledge Sharing Toolkit
• Knowledge Sharing Facilitators Guide
• NHS Evidence - Knowledge Management
• Knowledge Management Toolkit - Swiss Agency for Development & Cooperation
• Knowledge Management Toolkit for the Crisis Prevention and Recovery Practice Area - UNDP
• Knowledge Management Online
• Share, Learn Innovate Toolkit - UNHR (Flash Site) [PDF Version]
• List of Tool kits identified by Nancy White

There is also a KM Category on Wikipedia.

Expertise Locators

• FaceBook@Work
• LinkedIn
• www.Yammer.com
• https://www.skillhive.com/
• https://corp.whoknows.com/

Here is a list of various tools and techniques. As the list grows we will look at a better way of organising them.

• Action Learning
• Action Research
• After Action Review (AAR)
• Anecdote Circles
• Appreciative Inquiry
• Apprenticeship
• Brainstorming
• Brainswarming
• Campfire I Code Green
• Card Sort
• Coaching
• Coffee | Coffee with Intent
• Community of Practice (CoP)
• Creative Thinking Techniques
• Conversation Mapping
• Dialogue Mapping
• Epistemology
• Future Backwards
• Gamification
• Induction Training
• Interview
• Intelligence (Information Gathering)
• Kitchen Table Conversations
• KM Key Performance Indicators
• Knowledge Café
• Knowledge Fair
• Knowledge Mapping
• Knowledge Market
• Knowledge Strategy
• Ladder of Inference
• Lessons Learned
• Liberating Structures
• Mentoring
• Mind Mapping
• Most Significant Change
• Narrative Capture
• Open Space Technology
• Oral Histories
• Organisational zoo cards
• Pause ans Learn
• Peer Assist
• Post Implementation Review
• Pre-Mortem
• Retrospect
• Randomized Coffee Trials RCT
• Reverse Brainstorming
• Reverse mentoring
• River Diagrams
• Sense making
• Shadowing
• Social Media
• Social Network Analysis
• Stakeholder Management
• Stealthstorming
• Story Spine
• Toolbox meeting
• Transformative Scenario Planning
• Value Network Analysis
• World Café